Legal pack · Version 2026.1
Terms, policies and statutory notices
SmartBuilders · South Africa · Effective 17 September 2026
This pack is the contract terms for website, application, quotation and in-store sales. It is governed by the law of the Republic of South Africa. By using the services or placing an order the customer agrees to every document in this pack, including Schedule A.
Contents
Part 1
Electronic communications (ECTA)
- 1.1 Information required under Chapter VII of ECTA is provided on the website, checkout and these legal pages: identity of the supplier, geographic address via the contact and store pages, and contact details info@smartbuilders.co.za / 012 654 7690 / 072 912 7979.
- 1.2 A cooling-off right under ECTA, where it applies to an electronic transaction and has not been excluded by section 42, remains available.
- 1.3 Cooling-off does not apply to goods made to the customer's specifications, that are personalised, that deteriorate, or that are excluded by ECTA.
- 1.4 The contract terms are these legal pages. They are available to be stored and reproduced.
- 1.5 The transaction may be filed by the customer printing or saving these pages and the order confirmation.
- 1.6 Security procedures include HTTPS, payment-gateway processing and, where enabled, one-time pins.
- 1.7 The payment process is described at checkout. Payment providers display their own authentication steps.
- 1.8 SmartBuilders's record of the electronic transaction is evidence of its terms.
- 1.9 South African law applies to electronic transactions concluded through the Services.